Empress Hotel La Jolla

Location, service, bedroom

The room was spacious and clean, we stayed as a family of 3 and had a great time. The staff we interacted with were great, friendly, polite and helpful. There was a huge choice at breakfast for 2 adults and a fussy child, overall a really great stay and a lovely hotel. We didn't use the restaurant downstairs mostly because we're vegetarian but did find a great vegan cafe just down the block for dinner.

The location was the best, you could walk to everything. The room was very comfortable and the restaurant was an added surprise. I also left some items in the room and they are shipping them back to me.

It’s location is in the centre of La Jolla’s prime shopping, restaurants and close to the Cove. The rooms are clean, very large and the beds are comfortable.

I was confused and very concerned when I got there because I paid in advance thru this booking company, and was sent an email receipt saying PAID IN FULL with a confirmation number but the hotel wanted to charge me again, they did not show I paid in full, they saw the reservation but did not care that I had a confirmation of having paid in full but I was there so I asked the manager on duty to please remember our conversation so if I got double charged, I could be refunded by either the hotel or booking company and he provided his business card to me.